Is it possible to be logged in to several accounts at once?
Yes. Although you cannot be logged in to multiple accounts from one instance of the application, you can open several instances of cAlgo (separate cAlgo applications running at the same time on your computer) and log in to different accounts accordingly.
Is it possible to access the same account from different computers?
Yes. As long as you have the correct login details, you can login to the application from any computer, provided your connection settings are correct and the connection is not being blocked by a firewall or your ISP.
When does my cAlgo / cTrader demo account expire?
Your Demo Accounts do not expire.
Can I open a live account?
Yes. Please contact one of our supported brokers / banks.
Can I change the time zone on my application?
Yes, the time offset can be changed at the bottom right corner of cTrader / cAlgo.
Where do price quotes come from?
Each broker has liquidity providers (Barclays, UBS, Reuters, etc.) who will provide the live quotes.
Where can I view my trading history?
Trading history can be seen by clicking on “History” tab in the ‘Trade Watch’, at the lower part of the application. You can also create a printable statement of all your trading history, by clicking the ‘Statement’ button.
Can I export the trading history to excel?
Yes, the trading history can be exported to excel by right-clicking on any row in the “History” tab at the lower part of the application.
Can cAlgo be used to place pending orders?
Yes. The function to add a limit or stop order can be coded in cAlgo.
What happens to my open positions when I log out of cAlgo?
Open positions will not be closed until an existing stop loss, take profit or stop out level is reached.
cAlgo needs to be running with a steady internet connection in order for the cBots to carry out execution (open position, close position, modify stop loss, etc.) So while open positions will not be closed if you log out or close the application, cBots will be unable to modify or close any currently open positions.
Pending orders will still be filled if the entry rate is met.
Can cAlgo be used to create custom technical indicators?
Yes. cAlgo allows you to create ‘cBots’ and custom Indicators.
Can cBots reference custom technical indicators?
Yes. Technical indicators can be referenced in your cBot algorithms. See the Sample Reference SMA cBot for an example
How many instances of my algorithm can I add and have running at the same time?
There is no limit to the number of instances you can run.
Can I still trade manually with cAlgo?
Yes, cAlgo will allow manual closing, opening and modifying of open positions and pending orders from the charts.
Do I need to run cTrader for cAlgo to work?
No. Both cTrader and cAlgo can operate independently simultaneously.
What language do I use to write cBots and Custom Indicators with cAlgo?
Your cBots and indicators should be written in C#, a .NET language
How do I install custom cBots and Indicators which I downloaded from cTDN?
To add a downloaded cBot or Indicator to your cAlgo, follow the steps below:
- Download the cBot/Indicator
- Double-click on the downloaded file. This will install all necessary files in cAlgo
- Start cAlgo. If you don’t already have cAlgo installed, you can download it from your broker’s website (or download it here to use the demo from Spotware.com)
- Find the cBot/Indicator you want to use from respective tab in the left panel.
Does cAlgo use synchronous or asynchronous execution?
You can choose between synchronous and asynchronous execution.
Can my source code be seen by Spotware?
The source code of cBots and indicators is executed locally on the PC that cAlgo is running on. It only sends trading commands to a server. So, Spotware does not ever receive your code on a server.