cTrader ID (cTID)
What is a cTrader ID
Create a new cTID
Change Email, Username, Password of your cTID
Link a Trading account to your cTID
Unlink Trading account from cTID
Unlink Live Trading account from cTID
Benefits of cTID
What is a cTrader ID Back to top
A cTID is a set of credentials used for signing in across all cTrader platforms. The cTrader ID (cTID) is used to access all cTrader platforms across different brokers by using a single account.
A cTrader ID is different from a trading account and it’s important to understand the difference. A cTrader ID is a username and an associated password, because the username is linked to an email address you may use either the email address or username to sign in with the password. An account number is a seven digit number used for logging into your account with a broker, a trading account can only be used with the specific broker it belongs to.
Multiple accounts can be linked to a single cTrader ID for easy access and fast switching between them. It is simpler to use a cTrader ID because you use your own email address or username and a single password. You may have several trading accounts made up of different random numbers and with different passwords, a single cTrader ID is far more convenient.
This diagram shows the connection between a cTrader ID and Trading account.
A cTrader ID holds the access your Trading Accounts. Your trading accounts hold details related to trading and they are specifically for using cTrader with your broker, they hold information such as your account balance, deposit currency, leverage, open positions, pending orders and historical trade information.
Characteristics Back to top
This table highlights the different characteristics between a cTrader ID and a Trading Account.
|cTrader ID||Trading Account|
|Can be used with any broker and in any cTrader platform.||Belongs to a broker, can only be used in their own cTrader platforms.|
|Reset password by clicking “forgot” to get a new password sent to your email.||Contact your broker to change password if you forgot.|
|A chosen username or your email address which you can change at any time.||A seven digit random number which you cannot change.|
|Does not store any trading or financial information.||Contains all trading and financial information about your account with your broker.|
Create a new cTID Back to top
You can create a cTrader ID either by signing up using the pop-up form inside the platform or from the cTrader ID website which launches when you open cTrader. You can use your email address or create an account using Facebook or Google sign in services.
Connection with Facebook or Google is used for login purposes only - cTrader will never post or publish anything on your social accounts, and your cTrader activity will not be visible.
Delete cTID: Back to top
You cannot delete your cTrader ID, neither will Spotware delete it for you. In case you don't want to use your cTID any more, you can just unlink your trading accounts and link them to another cTrader ID.
Change Email, Username, Password of your cTID: Back to top
Forgot cTID password:
You can reset your cTID password by performing the following steps:
- Click the login button and you will get transferred to the new login page
Click on the "Forgot?" button in the password box.
You will be taken to the password reset screen, here you should enter the email address used to create your cTrader ID.
- Check your email inbox for the new password.
- You should change your password to something new, that you will remember.
Change Email, Username, Password:
When you are logged in to the cTrader ID Website, you have the ability to change your Email, Username and Password by clicking on your cTrader ID and selecting 'Settings'.
You will be taken to the settings page where you are able to change your Email, Username and Password.
You can link your trading account to your your cTID by logging in to both at the same time. Once the you are logged into both accounts the synchronization process will take place. This will check if the trading account is already linked to another cTID, if not, it will automatically be linked to the cTID you are logged in to. A trading account can be linked to only one cTID at a time.
You can also ask your broker to link the account for you.
You can unlink your Demo Trading Account from your cTrader ID by moving your cursor on the cloud symbol and clicking on the x (cross) button which will appear in the place of the cloud when you hover over. There must be at least one Trading Account linked to a cTrader ID at any time, if there is only one account in the list, you will not be able to delete it. There is no limit to the number of times a Trading Account gets unlinked and linked to a different cTrader ID.
You cannot unlink a Live Trading Account from cTrader as described above. To unlink a Live Trading Account you must go to cMirror. From cMirror you can see an overview of all trading accounts you have connected to your cTrader ID across all brokers. From here, you can unlink Live and Demo accounts from any broker.
Right click on the account and press “Unlink”. You will no longer find that account in cTrader account list.
Having Trouble: Back to top
Here are some common queries about a cTrader ID.
You're trying to reset the password but not getting the email with a new one.
Spotware regularly performs updates and maintenance on weekends. If you are trying to reset your cTrader ID password on the weekend your new password may be delayed because of disruption caused by the maintenance.
Your email is not recognised, but you definitely have a cTrader ID?
If you used the Facebook sign in service, the email which corresponds to your Facebook account may not be your primary email address which you are using to sign in to your cTrader ID.
Benefits of cTID: Back to top
One or more cTrader accounts can be linked to a single cTID for access to cloud features such as:
Watchlist: Access the same watchlist from multiple accounts and any computer.
Email Alerts: Email notifications can be sent even when the platform is closed or offline.
Workspaces: Setup and save different platform layouts that you can use from multiple accounts and any computer.
Templates: With chart templates, you can save your most frequently used chart setups and quickly apply them to any new charts.
cMirror: cMirror is an application that allows you to Mirror (copy) the trades of Signal Providers.
The CTID can also be used to access a number of third-party analytics tools with your cTrader accounts. You can find a full list of integrated providers on our Spotware Connect Partners page.